Responsible Gaming

Gaming Should Be Entertainment

At Oxibet, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Games of chance are designed with a built-in house advantage, meaning that over time, players are statistically more likely to lose than win. Please gamble only with money you can afford to lose and never chase losses.

Age Verification

In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in gambling activities. We take age verification seriously and reserve the right to verify your identity and age at any time. If you are under the legal gambling age, please do not use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following checklist and seek help if you recognize any of these signs in your own behavior:

• Gambling with increasing amounts of money to achieve the desired excitement
• Repeated unsuccessful attempts to reduce or control gambling
• Preoccupation with gambling (reliving past experiences, planning next session)
• Gambling when distressed, anxious, or depressed
• Chasing losses by gambling more to recover money lost
• Hiding gambling behavior from family, friends, or healthcare providers
• Jeopardizing important relationships, education, or career opportunities due to gambling
• Relying on others to provide money to cover gambling debts
• Experiencing withdrawal symptoms when unable to gamble
• Lying about the extent of your gambling involvement

If you identify with any of these signs, please reach out for support immediately.

Self-Help Tools & Responsible Gaming Features

Oxibet provides tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit over a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have spent
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a period of time ranging from 24 hours to several years
• Account Closure: Permanently close your account if you wish to stop gambling entirely

These tools are available in your account settings. We encourage you to use them proactively.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organizations:

Canada

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  A national non-profit organization dedicated to preventing and reducing gambling-related harms.
• Gambling Help Online (Canada)
  Provides information and resources tailored to Canadian provinces and territories.

International Support Organizations

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counseling and support services for problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential counseling and support for problem gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Crisis helpline: 1-800-522-4700

If You Need Help

Please reach out today. Problem gambling is a serious issue, but help and recovery are possible. Speaking with a counselor or advisor is confidential and free. There is no judgment—only support.

Whether you are experiencing problem gambling yourself or are concerned about someone else, do not hesitate to contact one of the organizations listed above. Your well-being is important to us.

If you believe you have a problem with gambling, we encourage you to use the self-exclusion tool on your account or contact our customer support team to discuss your options.